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Customer Service

Privacy Policy

QuintessenceJewelry.com will occasionally update its privacy statement to reflect company and customer feedback. When QuintessenceJewelry.com posts changes to this statement, you will see the word "Updated" next to the Privacy Policy link on the QuintessenceJewelry.com home page. QuintessenceJewelry.com encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should first contact the QuintessenceJewelry.com customer service department at support@quintessencejewelry.com or 1.877.670.4488.

Your privacy is important to us. This privacy policy is designed to inform you of what information QuintessenceJewelry.com collects, why we collect such information and how we use the information we collect.

Collection and Use of Information: In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date. When you submit your personally identifiable information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this privacy policy.
As a policy, QuintessenceJewelry.com does not sell, trade or rent your personally identifiable information to third-parties.


If you provide QuintessenceJewelry.com with personally identifiable information, this information may be used to communicate to you information regarding QuintessenceJewelry.com and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our Websites content, layout and services. These uses improve and customize our interactions with you to better meet your needs.

In addition to the uses set forth above, if you submit a request or inquiry through our Web Site, we will use your information to respond to your inquiry or request and to provide you with any other additional information that we believe may be helpful or interesting to you.

If you place an order with quintessencejewelry.com, in addition to the uses set forth above, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we deem helpful or interesting to you.

If you do not want to receive communications from QuintessenceJewelry.com you may elect to opt-out of receiving such communications; please see the "Choice/Opt-Out" section below for more information.

Internal Use: We may compare and review your personally identifiable information for errors, omissions and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, Web Site content and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our user's demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our Web Site and our marketing programs.

Compliance with Law and Fraud Protection:

We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Service Providers:

QuintessenceJewelry.com uses a third-party tracking service called Omniture SiteCatalyst that uses cookies to track non-personally identifiable information about visitors to our Site in aggregate form. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

Business Transfers:

As we continue to develop our business, we might buy the online and/or off-line retail operations of others. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that QuintessenceJewelry.com or substantially all of its assets are acquired by or transferred to another entity, customer information would likely be one of the transferred assets.

Government and Legal Disclosures of Your Information

We may disclose information about you to law enforcement or other government officials as we believe necessary in connection with an investigation of illegal activity that may expose you or us to legal liability. In addition, if you have purchased products from us on extended payment terms, it may be necessary for us to file certain information about you with state or local government offices to perfect our security interest in the products so purchased, or to provide certain information about you to collection agencies in the event of non-payment or a payment dispute.

Links to and from Other Web Sites

QuintessenceJewelry.com regularly offers links to other Web sites, which may include the Partner Web sites of our business partners or selected vendors. These Web sites have their own policies regarding privacy. In addition, you may have linked to QuintessenceJewelry.com through another site, such as by means of a banner advertisement for QuintessenceJewelry.com on that other site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

What Choices Do You Have?

You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of other QuintessenceJewelry.com features. QuintessenceJewelry.com offers the ability to correct or change the information collected through your use of QuintessenceJewelry.com. Instructions are listed in " My Account" area under "Account Details." You can change this information at any time and as often as necessary. If you experience problems or have any questions about our services, contact us. When you update information, we usually keep a copy of the prior version for our records.

Electronic Newsletters and E-Mails

QuintessenceJewelry.com offers free electronic newsletters as a service to our users. In addition, QuintessenceJewelry.com may periodically send you information and product promotions via e-mail. You may cancel your subscription to our electronic newsletter or end product related e-mails from QuintessenceJewelry.com at any time by following the instructions contained at the end of every such newsletter or e-mail. You may also elect to remove your e-mail address from our newsletter and e-mail mailing lists by sending us an email.


QuintessenceJewelry.com uses industry standard practices to safeguard the confidentiality of your personally identifiable information, including "firewalls" and Secure Socket Layers (SSL). QuintessenceJewelry.com treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company.


Children are not eligible to use QuintessenceJewelry.com and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use QuintessenceJewelry.com only in conjunction with your parents or guardians

Terms of Use, Notices, and Revisions

If you choose to visit QuintessenceJewelry.com, your visit and any dispute over privacy is subject to this Privacy Statement and our Terms of Use policy. If you have any concern about privacy at QuintessenceJewelry.com, please send us a thorough description of your concern. Our business changes constantly. This Privacy Statement will change also, and use of information that we gather now is subject to the Privacy Statement in effect at the time of use. QuintessenceJewelry.com reserves the right to change or update the policy at any time by placing a prominent notice on our site, shall be effective immediately upon posting on this site.

QuintessenceJewelry.com secure checkout system is powered by PayPal Payflow Pro. In the process of completing checkout on QuintessenceJewelry.com, all the order information such as the order details, contact and shipping information is stored on PayPal's servers. Only after customer places his or her order by clicking on "Place Order" button on the site, then only is the order detail information redirected to the PayPal secure payment site, www.paypal.com, where then the customer is provided payment options to choose from to complete his or her payment for the order. The payment site page is customized by QuintessenceJewelry.com to give the look and feel of the site. All the payment details collected on the payment site page is then collected and stored by PayPal.com to authorize payments for QuintessenceJewelry.com. Once the payment authorization process has been completed, the customer is redirected back to QuintessenceJewelry.com with a payment confirmation notification.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please email us at support@quintessencejewelry.com or contact us at:

Quintessence Jewelry Corporation
1 Linden Place, Suite 400
Great Neck, NY 11021