www.quintessencejewelry.com

Shipping Policy

Shipping Information

After your order has been processed it will be shipped and delivered via the shipping method you choose.

Shipping - Contiguous USA

We are proud to offer below mentioned Shipping Methods on ALL orders to all U.S. destinations:
FedEx Second Day: $20.00 USD
FedEx Standard Overnight: $50.00 USD
FedEx Priority Overnight: $60.00 USD
UPS Ground: $10.00 USD

International Orders (Including Canda)

We ship all over the world at a fixed rate of $100.00 USD, which includes insurance for the full amount of the merchandise purchased. quintessencejewelry.com does not charge/collect Sales Tax for sales outside the state of New York; however, international orders are subjected to Customs Duties and Taxes in the respective countries. Your Customs agency will contact you for further details on the duties and taxes to be paid for clearance of the international package.
FedEx International: $100.00 USD

Delivery Information

All orders from quintessencejewelry.com are processed within one to two business days, and then are shipped to you according to your preferred shipping method.

FedEx 2Day

Need your order faster? You have the option to have your order shipped by FedEx 2Day for a fee of $20 USD. Orders usually arrive within two to four business days.

FedEx Standard Overnight

Need it Overnight? You have the option to have your order shipped by FedEx Standard Overnight for a fee of $50 USD. Orders usually arrive within one to two business days.

Exception: Customized / Backorders may require additional processing time due nature of stock availability and/or other personalized requirements.

If the shipping/billing addresses are different, your order may be delayed. For your security, high value orders may require a signature to be delivered. If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address.

You will receive an e-mail notification the day your order has been shipped with a confirmation of shipment and a tracking number.

For security reasons, we request you fill and fax our Credit Card Authorization Form to avoid any misuse & fraudulent transaction by your credit card. This form authorized us to charge your credit card.

In the event that your order cannot be shipped, you will be contacted within 2 business days and informed of the reason for the delay.

Tracking Your Order

You will receive an e-mail notification the day your order has been shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches you or your recipient's doorstep.

Order Cancellation

If you'd like to cancel or change your quintessencejewelry.com order for any reason, please contact us and make sure to include your quintessencejewelry.com order number or call 1.877.670.4488, as soon as possible.

We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to quintessencejewelry.com according to our return policy.

quintessencejewelry.com reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.

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